Privacy Policy

Introduction

Welcome to https://divorce-mediation-without-lawyers.storysurge.net (hereafter referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, use, and disclosure of personal information in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and the California Privacy Rights Act (CPRAA)
Colorado Privacy Act (CPA)
Utah Consumer Sales Practice Act (UCPA)
Connecticut Law on Consumer Data Protection (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://divorce-mediation-without-lawyers.storysurge.net
All applications and services offered by the Company
Any interactive features or tools on our platform
Links to third-party websites or platforms within our services, though these fall outside our policy scope and are subject to their respective privacy policies.

Processing Activities

This policy outlines our practices when users:

Access and utilize our applications, software, or online services as authorized users.
Visit our websites, including any linked pages or external resources.
Receive communication from us via email, phone calls, SMS/text messages, or other channels.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your registration and user account, such as usernames, passwords, and contact preferences.
Payment Information: Credit card details, billing addresses, and transaction records for processing payments or services.
Financial Information: Data about your financial status, budgeting, or investment choices (if provided).
Purchase Information: Items bought from our platform, purchase history, and associated delivery addresses.
Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your mobile devices when using our apps.
Location Data: Geolocation information if you choose to share it while using our services.
Feedback and Reviews: Comments, ratings, and suggestions provided by users about our products or services.
Social Media Information: Data from social media platforms when you connect your accounts for seamless access or sharing.
Product Information: Details about the products or services you interact with, including preferences and usage patterns.

We collect this data through various means: user inputs during registration or profile creation, interactions with our apps and websites, automated tracking technologies (like cookies), and information provided by third parties who assist us in delivering services.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve different functions:

Strictly Necessary Cookies: Ensure basic functionalities of the website, such as allowing secure log-ins or remembering user preferences.
Preference Cookies: Remember your choices and settings to provide a personalized experience.
Analytics Cookies: Track website usage and gather statistical data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the data is no longer required, we securely delete or anonymize it to protect your privacy.

Security Measures

The Company implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data at rest and in transit to ensure secure transmission and storage.
Engagement of trusted third-party processing providers who adhere to strict privacy and security standards.
Regular security assessments and updates to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us using the details provided below, and we will take appropriate steps to delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request access to your personal data held by us.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: Limiting our processing of your data for specific purposes.
Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Opposing the processing of your data for specific or all purposes.
Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.

To exercise any of these rights, please reach out to our Data Privacy Team using the contact details provided below. We will respond to your request in accordance with applicable laws and regulations.

Changes to Policy

The Company reserves the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For inquiries related to privacy, data requests (including access, correction, or deletion), unsubscribing from communications, or reporting concerns, please contact us:

Email: [email protected]
Postal Mail: Data Privacy Team, Divorce Mediation Without Lawyers, [Address]